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Lesson 11: Administering Windows

Presentation slides are here

Objectives
  • Troubleshoot Windows 7.
  • Use remote administration tools.
  • Troubleshoot the Windows startup process.
  • Use BranchCache.
  • Perform backups and restores.
Vocabulary
Boot Configuration Data (BCD) A Windows 7 registry file that contains the information used to generate the system’s boot menu.

BranchCache A new feature in Windows 7 and Windows Server 2008 R2 that enables networks with computers at remote locations to conserve bandwidth by storing frequently accessed files on local drives.

distributed cache mode In BranchCache, an operational mode in which each Windows 7 workstation on the branch office network caches data from the content server on its local drive and shares that cached data with other local workstations.

hosted cache mode In BranchCache, an operational mode in which each Windows 7 workstation on the branch office network caches data from the content server on a branch office server, enabling other workstations to access the cached data from there.

incremental backup A type of job that backs up only the files that have changed since the last backup was performed. 

Power-on self-test (POST) The initial phase of a PC’s startup process, in which the system detects the hardware devices installed in the computer and tests them to be sure they are operating properly.

Remote Assistance A Windows 7 feature that enables an administrator, trainer, or technical specialist at one location to connect to a distant user’s computer, chat with the user, and either view all of the user’s activities or take complete control of the system.

Remote Desktop A Windows 7 feature that enables an administrator to connect to a computer and operate it from a remote location. 

Remote Desktop Protocol (RDP) A specialized communications protocol that transmits screen information, keystrokes, and mouse movements between the two computers. 

system image backup A backup of the computer’s system disk and the reserved partition that Windows 7 creates on the disk during installation. Unlike the file and folder backup, which simply copies files to a compressed archive, a system image backup saves each block of the selected targets to a virtual hard disk (VHD) file on the backup device. 

system restore point A copy of various operating system configuration settings and registry information from a specific point in time. If a problem occurs related to a particular change in the system configuration, the Backup and Restore control panel can restore the computer to the system settings from that time.

volume shadow copies Duplicates of files that Windows creates as part of a restore point. 

Windows Recovery Environment (RE) A specialized Windows platform in which technicians can use Windows 7’s built-in troubleshooting utilities or run third-party or custom diagnostic tools.

Windows Remote Management A Windows 7 service that enables administrators to execute commands on remote computers, using Windows PowerShell or the Windows Remote Shell (WinRS.exe) command line program.
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